Welcome to VendorsCity. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@vendorscity.com.
This Privacy Policy outlines how we collect, use, and share your information when you utilize our Service. It also informs you of your privacy rights and the legal protections available to you.
We utilize your personal data to deliver and enhance our Service. By using the Service, you consent to the collection and use of your information as detailed in this Privacy Policy.
1. Information We Collect
We may collect, store, and use the following types of personal information:
- Information about your computer and your visits to this website (including your IP address, geographic location, browser type and version, operating system, referral source, visit length, page views, and website navigation paths);
- Information related to any transactions carried out between you and us on or through this website, including data about any purchases you make of our services;
- Information that you provide to us when registering with our website (including your name, address, and email address);
- Information that you provide to us for subscribing to our services, email notifications, and newsletters (including your name and email address);
- Any other information that you choose to send to us.
- Before you disclose personal information about another person to us, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this privacy policy.
2. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your computer by your web browser. We use both session cookies (deleted when you close your browser) and persistent cookies (remain on your computer until deleted) to improve website functionality and security.
We use session cookies to keep track of you while you navigate the website, keep track of your bookings, prevent fraud, and increase website security. Persistent cookies are used to enable our website to recognize you when you visit, keep track of your preferences in relation to your use of our website, and other uses.
We use Google Analytics to analyze the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html
3. Using Your Personal Information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or on the relevant pages of the website. We may use your personal information to:
Administer the website;
- Improve your browsing experience by personalizing the website;
- Enable your use of the services available on the website;
- Supply services purchased via the website;
- Send statements and invoices to you, and collect payments from you;
- Send you non-marketing commercial communications;
- Send you email notifications you have specifically requested;
- Send you our newsletter and other marketing communications relating to our business, which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
- Deal with enquiries and complaints made by or about you relating to the website;
- Keep the website secure and prevent fraud;
- Verify compliance with the terms and conditions governing the use of the website.
When you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. Without your express consent, we will not provide your personal information to any third parties for direct marketing.
4. Disclosures
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this privacy policy. We may also disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this privacy policy.
Additionally, we may disclose your personal information:
- To the extent that we are required to do so by law;
- In connection with any ongoing or prospective legal proceedings;
- In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
- Except as provided in this privacy policy, we will not provide your personal information to third parties.
5. International Data Transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Personal information that you submit for publication on the website may be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
6. Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. However, we take appropriate steps to ensure data privacy and security through various hardware and software methodologies.
7. Policy Amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.
8. Your Rights
You may instruct us to provide you with any personal information we hold about you, subject to payment of a fee (currently fixed at AED 24) and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by sending an email to us at support@vendorscity.com. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
9. Third Party Websites
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
10. Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
11. Data Collection
We collect data such as your phone number, email address, home address, latitude, and longitude. This information is provided to us when you make a booking or request a quote. We need to contact you and locate you to provide home services. If you wish to have this data deleted, please send us an email at support@vendorscity.com requesting data deletion.
This privacy policy ensures that your personal data is handled securely and in compliance with applicable laws. If you have any questions or concerns, please contact us at support@vendorscity.com.
